Privacy Policy

Open Vision, Lda. is committed to safeguarding your privacy and implements measures to ensure the protection of the data you share with us, such as your email address, address, phone number, etc. This Privacy Policy has been developed solely to explain how we collect your data, the purpose of this collection, and what your rights are regarding its use.

By using our website and other platforms of Open Vision, Lda., we consider that you agree with our Privacy Policy. If you have any questions about our privacy policy, please do not hesitate to contact us.


Personal Data refers to any information that can identify you as an individual, such as name, address, email, phone contact, tax number, or credit card data. This information may be collected through:

  • Registration process on our website when creating your customer account.

  • Transaction information when making a purchase through our website.

  • Copies of correspondence records exchanged with the user in case of


  • Responses provided in questionnaires for statistical analysis purposes.

  • Usage, views, and technical data, including your device identifier or IP address,

    when visiting our site or opening emails we send.

  • Searches conducted on our website.

  • Completion of forms on our website.

  • Subscription to newsletters.

  • “Cookies” are small data files stored on your device or computer and often

    contain a unique anonymous identifier. For additional information on cookies and instructions on how to disable them, please visit the following site:

  • Other marketing initiatives aimed at acquiring contacts. PURPOSE OF PERSONAL DATA
    The data collected on our website is intended for:

  • Providing information about products and services to our customers.

  • Clarifying any doubts related to order processing and/or any complaints.

  • Processing information requests from customers.

  • Sending information about promotions.

  • Sending information about the launch of new products.

  • Market research, consumer profile, and preference evaluation.

  • Sending invitations to initiatives involving Open Vision, Lda.

  • Campaigns and events related to the company, its affiliates, or partners.

  • Optimizing our products and services.

  • Detecting, investigating, and preventing activities that may be illegal or violate

    our policies.

    Additionally, we use Google Analytics to gain insights into how our customers use our website. You can obtain additional information about how Google processes your personal data by consulting the following link: It is also possible to disable Google Analytics by accessing this link:

    Your data will not be transmitted to others, nor will it be used for purposes other than those for which you gave consent. If you do not want to provide your data, you will be unable to purchase our products or access information about certain services, offers, promotions, and content related to the company, associates, or partners.


    The personal data you have provided to us will be processed for the purposes described in point 2 of these Terms and Conditions, by Open Vision, Lda., and its subsidiaries. Therefore, Open Vision, Lda. is responsible for processing your personal data, by automated or non-automated means, from its collection, organization, storage to deletion, ensuring the confidentiality of all data provided by you. Open Vision, Lda. adheres to strict compliance with the rules regarding the processing of personal data, as currently provided in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016. Open Vision, Lda. ensures that the collected data are strictly necessary for the fulfillment of customer management purposes (including profile definition); marketing and advertising; billing of purchases; deliveries and complaints.


    Your data will be stored for a period of five years from the granting of this consent or, if you have entered into a purchase and sale or service provision contract with us, they will be stored for a period of ten years from the granting of this consent, or for a longer period if the law so establishes.


    At any time, and free of charge, you can exercise the right to ask Open Vision, Lda. to:

  • Access your personal data.

  • Request the rectification of your personal data.

  • Request the deletion of your personal data.

  • Request the limitation of the processing of your Personal Data.

  • Request the portability of your data to another entity of your choice.

    If there is a legally imposed obligation that supersedes these rights, Open Vision, Lda. will base the respective refusal on such obligation. If you believe that your data is not being processed in accordance with applicable legislation, including European and national legislation, you have the right to lodge a complaint with a supervisory authority.


    Open Vision, Lda. reserves the right to periodically update this Privacy Policy. Any updates will be announced not only through our website but also through other communication means that the company deems most appropriate. The information will be sent to all our customers or potential customers through the indicated contact methods. The continued use of our website, applications, services, and resources offered after such communication will be considered as your agreement to such changes. The current version was published on 18-05-2018.